Have questions about our products or your order? Our team is here to help.
We're here to help.
We’re here to help. Have a question about your order, our trauma shears, or shipping? Send us a message and we’ll respond within 24 hours.
support@xi-products.com
Business Info:
Farmer Investments, LLC
Based in Tennessee, USA
❓ Mini FAQ for X.I. Products
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Standard delivery takes 3–5 business days within the U.S. (depending on your location).
Q: Do you ship internationally?
A: At this time, we ship only within the United States.
Q: What is your return policy?
A: We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, contact us at support@xi-products.com and we’ll help with a return or exchange.
Q: Can I track my order?
A: Yes. Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package.
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